The security settings on a Windows PC may prevent unknown apps from being downloaded on to your computer. To allow the download, you may need to temporarily change your settings:
- Search for Windows Security in the Start menu (Windows 10) or select Settings, then Privacy & Security and Windows Security (Windows 11)
- Select App & Browser Control and click on the Reputation-based protection settings link.
- Under Potentially unwanted app blocking untick Block downloads (Windows 10) or turn off SmartScreen and Potentially unwanted app blocking (Windows 11)
- Download EndNote then immediately restore the security settings.
